Privacy Policy

Who we are

BahaJuri is a social connection and matchmaking platform. In this policy, “BahaJuri”, “we”, “us”, and “our” refer to the operator of the BahaJuri platform.

Our legal entity name, registered address, and other corporate details are maintained in a central configuration and must be confirmed by the business owner before launch. If those details are not displayed on this page, they have not yet been configured and should not be assumed.

Scope of this policy

This policy applies to personal data processed through the BahaJuri mobile application, this website, support channels, and any connected services that link to this policy.

It does not apply to third-party websites, app stores, payment providers, or services that have their own privacy policies. Please review those policies separately.

Personal data we collect

The categories of personal data we process depend on the features you use and the choices you make. They may include the following:

• Account data: name, email address, phone number, login credentials, and account identifiers.
• Profile data: photographs, date of birth or age, gender, location information you choose to provide, languages, interests, preferences, and relationship intent.
• Connection and communication data: connection requests, connections, messages, and interactions within the app.
• Content data: posts, photographs, comments, virtual gifts, reports, and other content you submit.
• Transaction data: records relating to any paid feature, subscription, or virtual item, where offered. Payment card details are generally handled by a payment provider and not stored by us.
• Device and usage data: device type, operating system, app version, approximate region, log data, crash reports, and feature usage.
• Location data: only where you grant permission or provide location information as part of your profile or preferences.
• Support and safety data: correspondence with support, abuse reports, evidence you provide, and records of moderation or enforcement action.

How we use personal data

• To create and manage your account and provide the features you request.
• To personalise Discover, profile suggestions, and your experience based on your preferences.
• To enable connections, chat, community posts, notifications, and virtual gifts.
• To operate safety tools, review reports, enforce our Community Guidelines, and prevent fraud, abuse, and misuse.
• To provide customer support and respond to grievances.
• To process payments and maintain transaction records where paid features are offered.
• To maintain, secure, and improve the platform, including diagnostics and crash analysis.
• To comply with legal obligations and respond to lawful requests.

Legal basis and consent

Where the Digital Personal Data Protection Act, 2023 applies, we process personal data on the basis of your consent or other lawful grounds recognised under that law, such as compliance with legal obligations or certain legitimate uses.

You may withdraw consent for processing that relies on consent, subject to legal and contractual restrictions. Withdrawal may affect your ability to use certain features. We may also need to retain limited data where the law requires it.

Where we ask for optional permissions, such as access to photos or location, you can decline or change them in your device settings. Some features may not work without the relevant permission.

Cookies and similar technologies

Our website may use cookies, local storage, and similar technologies for essential functionality, preferences, security, and — where enabled with appropriate notice or consent — measurement and analytics.

For more detail, see our Cookie Policy. If analytics or marketing technologies are introduced, we will update the Cookie Policy and implement any consent mechanism required by applicable law before activation.

How we share personal data

We do not sell your personal data. We may share limited data in the following circumstances:

• With service providers that help us operate the platform, such as hosting, storage, communications, analytics, payment processing, and customer support providers, under appropriate contractual obligations.
• With other members when you choose to connect, message, post, or share content. Information you post in community spaces may be visible to other members.
• With authorities or other parties where required by law, to respond to valid legal process, to protect rights and safety, or to investigate fraud or abuse.
• As part of a merger, acquisition, restructuring, or transfer of assets, subject to appropriate confidentiality protections and applicable law.

Data retention

We retain personal data for as long as needed to provide the service, maintain your account, fulfil the purposes described in this policy, and meet legal, tax, accounting, safety, and dispute-resolution obligations.

When data is no longer required, we delete it or de-identify it. Some information may remain in backups for a limited period before being overwritten in the ordinary course. We may retain limited records where the law requires us to do so or where necessary to prevent fraud and abuse.

Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, and alteration. These measures are reviewed and improved as the platform develops.

No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and for notifying us promptly if you suspect unauthorised access to your account. We will publish verified security capabilities only when they are implemented.

Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 where applicable, you may have the right to:

• Obtain information about the personal data we process about you.
• Request correction of inaccurate or incomplete personal data.
• Request erasure of personal data, subject to legal exceptions.
• Withdraw consent for processing based on consent.
• Nominate another person to exercise your rights in the event of death or incapacity, where the law provides for it.
• Make a grievance to us, and escalate to the appropriate authority where the law allows.

Children and age requirements

BahaJuri is intended only for people aged 18 or older who are legally competent to contract. We do not knowingly collect personal data from children. If we learn that an account belongs to a person below the permitted age, we may remove the account and associated data, subject to legal obligations.

If you believe a minor is using the platform, please report it through the Report Abuse page so it can be reviewed.

Changes to this policy

We may update this policy to reflect changes in the platform, technology, or law. When we make material changes, we will take reasonable steps to inform affected users, such as an in-app notice or a prominent update on this page. The “last updated” date shows when the current version took effect.

Contact and grievances

For privacy questions, requests, or complaints, use the Grievance Redressal page or the configured privacy contact. Grievance officer details and dedicated contact channels are displayed only when configured by the business owner.

If your complaint is not resolved to your satisfaction, you may have the right to approach the appropriate authority under applicable law.